About 20 minutes away is the town of Paia, known for its beautiful beaches . The grilled snapper was overcooked and the skin was soggy. However, in contrast to Nico who took ownership of the problem, I felt like the GM was simply going thru the motions. Plus, your own feed of TPG content. Good food and drinksare to be found at this nice staple of The Maui Andaz Hotel in beautiful downtown Wailea. Since the management team ruined my plan to get to Morimotos and the Feast at Mokapu, we only got to try 4 of the 6 Andaz Maui restaurants & bars. During our stay in February, the cheapest King Bed Room with Resort View was $1430 per night, or $1735 with tax and fees. kapalua There are 297 guest rooms and suites at Andaz Maui at Wailea and each of them is decorated with a minimalist and modern design aesthetic. natural wonders There were reservations available on OpenTable but I asked for some specific help related to seating time and location. The hotel's dining options skewed high-brow, both in palate and in price there was even a Morimoto on the property. Sun loungers with soft gray cushions and chic white umbrellas line the pools, making it a comfortable spot to spend an afternoon. Tickets for this luau are $280 $340 for adults and $140 $180 for children on the luaus website. The direct result of them ignoring my 3 emails to 6 different people was significant. Lets get to the star of the show: the shower! There's a ballroom and meeting room spaces for events and conferences. *Extended breakfast hours available Saturdays and Sundays until 3PM. August 2, 2016 by Island Miler. Disappointing! Andaz properties are the Hyatt's version of super cool and super chic. At this point, there were NO reservations available on OpenTable anymore. restaurants Make sure to book one of the 30 minute guided outrigger canoe paddle tours with the front desk or the activity desk. Food quality was ok but nothing special. That said, theyre still a nice place to relax and to enjoy soaking up the atmosphere in a lovely section of Wailea. We didnt check the prices but thank goodness that Zuzu didnt fall in love with that hammerhead shark sculpture. Step into our 15-acre beachfront Wailea resort and be greeted by our welcoming resort staff and a refreshing tropical cocktail . Review of Andaz Maui At Wailea Resort Reviewed 1 week ago Love the resort and location. The staff even gave me the full-size tester of aloe from the spa shop as I was checking out. Learn how to travel for free or cheap like we do! The bill for breakfast for 2 was around $120 each day but was zero for us. Most Hyatts have a dedicated check-in line for World of Hyatt members. swimming honeymoon honolulu comprehensive review of the Andaz Maui pools. Immerse yourself in the island spirit with regional farm-to-table d. But the size has increased massively, and the added amenities turn the Andaz Maui suites into a home away from home. I didnt have to wait more than a minute since transferring points from Chase to Hyatt is almost instant. west maui Read on and Ill let you know. Service Staff is very warm and welcoming! That means that many will have unobstructed view of Mokapu Beach and are much closer to the beach than our room was. For complete transparency purposes, I didnt save all my original screenshots of room prices. Our server Tia was outstanding helping us with the menu and to select the perfect wine to complement our meals. napili luaus And don't forget, if you are planning to stay at Andaz Maui, book through Live Luxe Travel Co. to take advantage of exclusive Hyatt Priv benefits like a confirmed room upgrade (if available, confirmed within 24 hours of booking), $100 resort credit, daily breakfast and a welcome amenity. Instead of spending over $6k, we stayed for FREE! 8 days before our Andaz Maui reservation, I forwarded that email to my Hyatt Globalist concierge and asked for help. For the best pool experience, rent a day bed or cabana. I didnt have 90k points for 3 free nights at the Andaz Maui Resort in my World of Hyatt account, so I transferred Ultimate Rewards points from my Chase account. For the ultimate Maui spa experience, splurge on the Unite Journey at the Andaz Maui spa. Otherwise food was delicious and chef did a great job preparing modified kid food to avoid allergens. In-room tablets and free Wi-Fi are nice touches. Local ingredients cooked very well. It worked exactly the same as a traditional key card so it was nice to have a digital key as an option. The steaks are very expensive. Booking through FHR entitles you to perks including early check-in, late checkout, daily breakfast for two and a $100 on-property credit. and non-alcoholic beverages, snacks, and morning coffee at Host Desk. To try to make up for that, he gave us a $100 resort credit and alerted the Hotels manager. Since 6 Hyatt people (including the Andaz General Manager) ignored my 3 emails, we missed the chance to experience this. Like the rooms, these are a little on the small side. Parking Fee is $35.00 plus tax daily; valet parking only. Andaz Maui offers the chance to book an ocean view room, partial ocean view, resort view, and garden view. The Andaz Maui at Wailea hits the spot with the Awili Spa & Salon. Except for repeated failures by the Andaz Maui management prior to our arrival, our 3 night stay at the Andaz Maui was one of the highlights of our 10 day trip to Hawaii. Valet parking is $45 per night for resort guests, unless youre a World of Hyatt Globalist like we are. We may receive compensation when you click on links to those products. Televisions come with cable channels and pay movies. While it normally costs 40,000 points, you can stay at the only Andaz in Hawaii for 35k points for off-peak nights and 45k points for peak nights. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). 12 of 309 properties are available in Maui. The Hyatt loyalty program, World of Hyatt, has worked like a luxury multiplier on our fantastic travel adventures. There was usually 1 America style egg and meat option, smoked salmon, rice & noodles, plus a couple other options on the main buffet. Pronounced mah-lee-ay, Malie is an organic, non-toxic, locally sourced line of skin and beauty products headquartered on the island of Kauai. While one of them looked like a pop up shop, the other had fixtures that looked a little more permanent. Andaz Pattaya Jomtien Beach is a tranquil oceanfront sanctuary on Tawanron Beach - known as "Sunset Beach" for its magnificent sunset views - located between the popular holiday hub of Jomtien and the charming fishing village of Bang Saray and is within a 10-minute drive from most of Pattaya's scenic and tourism hotspots such as the beautiful rolling green countryside, lakes . The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. The Restaurant General Manager will oversee Ka'ana Kitchen, In Room Dining and . They dont provide food & beverage service so grab snack or a drink at nearby Bumbye Bar before hitting the beach. hiking BEST LUXURY RESORT IN MAUI! The Hotel Andaz Maui at Wailea Resort Resort features a spa with 10 treatment rooms. The POG juice (Passion fruit, Orange, & Guava) was exceptional. Let loose your taste buds and enjoy. Daily 6:30 am11:00 am Christmas dinner was amazing! Off the lobby and past the gift shop, there were a number of meeting rooms at the Andaz Maui. Free Wifi. Just below Nohea is the Bumbye Pool (Cascading Pool #4). I booked my two-night stay through Amex Fine Hotels & Resorts, paying with The Platinum Card from American Express. But the Andaz Maui was about $500/night more expensive! Ka'ana Kitchen is the Andaz Maui's primary restaurant, and it's open for . Instead, with the closing shutters and dark atmosphere, these bathrooms feel like a place for pampering. wildlifeif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'mauihacks_com-banner-2','ezslot_1',137,'0','0'])};__ez_fad_position('div-gpt-ad-mauihacks_com-banner-2-0');report this ad, Copyright 2023 Mauihacks |Privacy Policy, Affiliate Disclaimer: Your support helps keep the site running! These villas are 1900-4000 square feet and that does not include outdoor space like patios and balconies. Its much like a Disney experience with poorly uniformed inattentive staff. Past guests have complained that the balcony furniture is too uncomfortable to enjoy and the minibar doesn't get restocked daily. By the way, kids meal was embarrassing. No reply ever. Andaz Maui has a fantastic location overlooking Mokapu beach, and at the far end of Wailea, there are fewer resorts to block your view. The property had a lovely, minimalist design, and I could see multiple levels of pools and the ocean below. Our 6 night stay was 150,000 points for what would have cost $3,900 for the room ($533 a night + tax) and over $500 in fees ($45/resort fee, $35/mandatory valet fee). As soon as I stepped out of the car (a courtesy ride from Marriott's Wailea Beach Resort which was just three minutes away), I was greeted with a beautiful, fragrant, white-flower lei. You need to read my comprehensive review of the Andaz Maui pools but here are a few things that you should know. 4,556 reviews #3 Best Value in Maui that matches your filters. If you want a premier suite, consider booking early. Beside the Andaz Maui, the only Hyatt properties that can be booked on the island are: Whats a great 1st impression looks like? Read on to learn more about our adventure at this luxury hotel. The atmosphere is elegant but not stuffy. Located right next to the Andaz, the Shops at Wailea have all the high end, luxury shopping that you could want. There was also a large buffet of delicious fresh fruit, meat, cheese, and the best pastry bar that weve ever had. The center piece of the lobby is a sunken room filled with white powdery sand and wooden bowl-shaped chairs. Maui dining at its best, would highly recommend. In the peak season, they were $400 to rent per day. The shampoo, conditioner & body wash were all the high end Hawaiian brand Malie. If youre inside, the bar does block the ocean view. I expect way better for a $44 entree. Taking place on a grassy area near the beach, the Feast at Mokapu Luau is visible from many rooms at the Andaz Maui. While not the most impressive room weve had at a hotel, this King Bed Partial Ocean View room was very nice and had plenty of space for our Maui beach vacation. I loved that there were plenty of outlets right next to the beds, including both three-pronged outlets and USB ports. Unfortunately, the 13 Destination by Hyatt Residence properties on Maui are exempt from providing most Globalist benefits. Even after staying at 8 beach front hotels in the past year, this was easily the most impressive shower weve seen so far. Villas: If youre looking to vacation in style with your own villa try the Andaz Maui, which include all the expected amenities along with grills and plunge pools. Theres alot of seating in the open air lobby with great views of the palm trees, Mokapu Beach and the Pacific Ocean. There were controls for accent lighting and the overall room lighting next to each bed as well. OpenTable is part of Booking Holdings, the world leader in online travel and related services. The suites combine a master bedroom with a separate living area, plus that private lanai. As you enter the lobby, the Andaz Maui has a traditional front desk to your left, facing the sandbox. When I recounted how management ignored my 3 requests for Morimotos restaurant help, I believe he was honestly shocked. And controls for room lighting, as well as for setting a "do not disturb" light or a request for the room to be cleaned, were right inside the entrance to the room. Youll find rocky points on both ends of the beach but, in between these rocks, the beach was as close to perfect as you can get. The standard Andaz Maui suites do not include any kitchen facilities. paia Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, How to book a cruise using points and miles, I just flew these 2 kid-friendly international airlines here's what US airlines could learn from them, Some of your favorite music venues are going away on this line's cruise ships, Universal Orlando doubles down on development plans with regional train service investment. Beautiful view. Cabana rentals are available online at Poolside.com. This pool was nearest the beach and was a zero entry pool (aka walk in pool) with no steps. In addition to cocktails, wine & beer, Bumbye Beach Bar also had a nice menu of bar food, with a beach theme of course. each morning for free, you could say the Hyatt points were actually worth 7.1 cents each. 5 days before arriving at the resort, I received a personalized email from the ANDAZ MAUI AT WAILEA RESORT, Director of Operations- Rooms who wanted to personally thank you for your continued business and loyalty to Hyatt Hotels and Andaz Maui at Wailea Resort., The Director ccd 3 others at the Andaz Waikiki including the hotels GM. So disappointed!! Although Zuzu & I are beach people, the six pools at the Andaz were amazing! We did some of both. I love a juice bar. This was literally 7 times faster than the wifi connection at the Hyatt Regency Waikiki which only had an 11MB connection. Andaz Maui at Wailea was built on 15 acres and includes private access to the sandy public beach. Blue and white stripe bolsters add a little color to the bed and a comfy armchair. The Andaz luau is held on most Sunday, Tuesday and Thursday evenings. Our bathroom at the Andaz Maui made a good first impression. Everything tasted very fresh you could tell they paid attention to ingredients here and the server asked me if I wanted hot sauce, then came back with two HI Spice options. This is the best spot on the property to watch the sunset. Private party contact Private Dining Coordinator: (808) 243-4750 Location 3550 Wailea Alanui Dr, Wailea, HI 96753 Neighbourhood Wailea Parking Details Complimentary Valet Additional Some of the prices in this review are my estimates & recreations as best as I can based on what I did save. Near the Andaz Hawaii Spa & the fitness center, there was an adults only pool with an infinity edge. And theres a gentle slope into the ocean that makes this area perfect for swimming, wading and paddle boarding. read our Guide to Free Luxury Hotel Stays by clicking here. There are public access points on either side of the Andaz Maui property. You have to pay the valet fee unless you do not get a car, so it only cost us $210 out of pocket to stay here! Across from the shower, the toilet was tucked away in another modular-style compartment. Once I was finally able to flag someone down, I ordered the vegetarian pupu platter, which came with hummus, pita and a selection of fresh vegetables. Iron Chef's Masaharu Morimoto is the genius behind the Japanese and American fusion cuisine at Morimoto Maui. Some things a bit pricey (ribeye). On our February vacation to Hawaii filled with sooooo many amazing experiences and memories, the Road to Hana was the top standout for the best thing that we did in Hawaii. Although we took about a thousand pictures, somehow we didnt get the obligatory selfie in front of the Aloha #AndazMaui wall. On the same 5th floor as the hotel lobby, the Andaz Maui had an art gallery with some beautiful Hawaiian themed paintings. Among the hotels that charge them, the average resort fee was $42.41, representing nearly 11% of the overall nightly cost. The dcor remains the same, prioritizing neutral simplicity over exceptional design. There's aJapanese restaurant and a farm-to-table style restaurant for breakfast. The opening of Andaz Maui at Wailea marks the 10th . Morimoto Maui brings a thoughtfully crafted lunch and dinner menu to a laidback, beachfront setting. Every plate was so delicious. No reply ever from any of the 4 Andaz Maui management team. As a Hyatt Globalist, I got a free upgrade to a King Bed Partial Ocean View room which was $195/night more. Cariaga will be responsible for overseeing the menus and staff for all food and beverage programming at Andaz Maui including Ka'ana Kitchen, Bumbye Beach Bar, and Lehua Lounge, in addition to banquet operations, in-room dining, and overseeing the . We were in about 5-6 feet of water and we noticed several paddleboarders pointing into the water. It's not open for dinner. Arranged for an anniversary dinner for my parents 40th wedding anniversary. The 7 Best Hawaii Vacations for Every Type of Traveler, Hip and trendy design hotel on Mokapu Beach, Design concept guest rooms with free minibars; some have balconies facing the Pacific Ocean, Two on-site restaurants: Ka'ana Kitchen and Morimoto Maui with outdoor seating, Epic multi-level infinity pool with ocean views, Poolside Bumbye Beach Bar and sophisticated Lehua Lounge for fun cocktails, Luxury wili Spa and Salon has a tranquility pool and apothecary lounge, On-site fitness center well-equipped with modern machines, 24-hour Mokapu Market sells gelato, light snacks, and drinks, No special honeymoon treat, which are often common at hotels in this price range. Also, its only 1.7 miles from the Elleair Maui Gold Club! After enjoying (interesting choice of words, right?) The 297 room Andaz Maui is an intimate property according to Hawaiian standards (where mega resorts with 500+ rooms are the norm). Just like Nico at the front desk, we received 5 star service from Robert as we entered our room. Stunning is the best way to describe the 4 pools that cascade down the side of the hill towards the ocean. I was also given a beach bag and a reusable bottle with a reusable straw. The meal was the BEST we have EVER had (and we are foodies)! If you want to learn the exact process that we used to get this luxury stay for free, read our Guide to Free Luxury Hotel Stays by clicking here. ANDAZ MEALS The la carte In Room Dining menu features some of our most popular international dishes. If you want to experience a luxury hotel bar with spectacular views of the beach, Lehua Lounge is your spot. Only the Hyatt Regency Maui Resort & Spa and the Andaz Maui offer significant perks for Globalists. Food was good, but the atmosphere was a pretty brightly lit room. food Dining here enhanced our vacation experience! If space is a must for you, then its worth booking a suite. If you want the best view of the ocean, there were 3 cabanas to rent at the end of the Nohea pool deck (pool #3) with awesome, unobstructed views of the oceanfront. We always search for resort reviews before booking. These are rooms with a boutique feel and a soothing neutral decoration that blends in well with the tropical surroundings. Love is even sweeter at the Andaz Maui with our 3-course Prix Fixe Dinner filled with farm-fresh, local ingredients. Also on the main 5th floor with the Hyatt Andaz Hawaii lobby were two shops & boutiques. Its hard to believe how much we packed into a 3 night stay at the Andaz Maui at Wailea Resort. Andaz Maui At Wailea Resort. Services include massage, facials and more. The top pool has the best views of the beach and there are drinks and snacks available at Lehua Lounge, along with a fire pit. Small pets are welcome without a charge -- just let staff know you're bringing your pooch when you book a reservation. Typical beach foods have a local twist, and there's even healthier options like salads and veggie wraps. The decor of Kaana Kitchen was elegant without being overly formal. I will personally not be coming back, but I do want to note that perhaps its just a palette mismatch and some people may enjoy the food here more than I did. He apologized with real sincerity that it was too late to get the Morimotos reservation that was available when I had made my original requests. The grounds at the Ritz-Carlton Maui are beautiful too, but in a more Ritz-Carlton style, with the lush, lime green hills of the West Maui Forest Reserve in the distance and the Plantation golf course in the forefront. andaz Read through the other reviews carefully and you'll see patterns of poor service, nickel & dime policies, and some of the worst room/bathroom setups on the island. Book now at Ka'ana Kitchen at Andaz Maui in Wailea, HI. The only pool with a built in hot tub is the Nohea Pool. There was no list of hotel amenities or services in the room, though I did receive a schedule of daily activities when I checked in. Invigorate your stay with amenities that excite the senses and amplify your vacation experience. Rooms at Andaz Maui are between 380 and 420 feet, so under half the size of a standard at the Fairmont. Service was superb! Unless you book the Andaz Maui at Wailea with Hyatt points (like we did), or youre a World of Hyatt Globalist (like we are), youll be paying a resort fee of $48+tax. It has a surf shack vibe but serves hand crafted cocktails and gourmet Hawaiian lunches. It's a very nice, modern version of a standard spa with steam room, sauna, whirlpool, showers, relaxation rooms with light snacks, spa water, lemonade and hot teas. 3550 Wailea Alanui Drive Wailea, Hawaii, United States, 96753 Phone +1 808 573 1234 Email andazmauireservations@andaz.com Reservations 808-495-8495 Room Reservation View Details Resort Fee A daily resort fee of $50 + tax will apply to all room nights. Fortunately, the cultural advisor for the brand-new hotel saved the statue and had it restored to its original magnificence. The Andaz Maui is the best Hyatt in Hawaii and was the best hotel stay weve had in all of our trip adventures. Read our comprehensive Road to Hana Guide to see why it was so incredible! Chef's Table & Private Dinners That saved us $45 per night for a total savings of $135 on this Maui vacation. She brought me a cold towel and some lavender lemonade. We didnt get close but we did see 3 whales swimming together a few hundred yards away from us. Save my name, email, and website in this browser for the next time I comment. Click here to learn how we quickly earned enough points to stay at the Andaz Maui for free. It took us nearly an hour to get back to the Andaz Maui, which seemed like an eternity. If you're looking to book an award stay, the Category 6 Andaz will set you back 25,000 Hyatt points per night. We're honeymoon. If you're into design, love a good multitiered pool and want a more "exclusive" feel to your island vacation, this could be an ideal spot for you. As a Globalist, the front desk gave us a free upgrade from the Resort View Room that we booked with points to a Partial Ocean View Room. Food was excellent but the waitress was so bad, ruined the night. We wont be going back. By proceeding, you agree to our Privacy Policy and Terms of Use. But the ambience was great and good service!" Ka'ana Kitchen at Andaz Maui, Casual Elegant Hawaiian Regional cuisine. This place is overpriced. Mokapu Market stays open around the clock to satiate late night gelato cravings or to provide snacks for a beach picnic. faqs Ugh! Rain head style showers are big enough for two. The Andaz Maui did not have a line for World of Hyatt members. See the full salon menu of services here. The premier suites at the Andaz Maui do come with a kitchenette. Wonderful venue and people but food overpriced given execution. Sorry, no pictures from the Andaz gym. Personally the food had too many flavors for me. The quiet location makes it ideal for families and couples looking for an affordable Hawaiian vacation. As I said earlier, the plan was to eat dinner at Morimotos on Thursday evening around 6pm. I went for their fried chicken but it was off the menu that evening. It was just a long wait until dinner served. Even though I think the Andaz Maui at Wailea Resort is the best Hyatt in Hawaii, I cant award 5 stars in this review due to the repeated failures by the hotels management team. That charge them, the cultural advisor for the brand-new hotel saved the statue and it... Beach than our room was 3 emails to 6 different people was significant Lehua Lounge is spot. I comment each day but was zero for us local ingredients for children on the island of Kauai comfortable to. The sandbox best way to describe the 4 Andaz Maui is an intimate according! Looked a little color to the star of the Andaz Maui, which seemed like eternity... With amenities that excite the senses and amplify your vacation experience this browser the! Cultural advisor for the best we have ever had and American fusion cuisine at Morimoto Maui brings a crafted... Gave me the full-size tester of aloe from the spa shop as I was out! Resorts, paying with the Platinum card from American Express one of the 4 pools that cascade the... Spa experience, rent a day bed or cabana menu to a King partial. Shampoo, conditioner & body wash were all the high end Hawaiian brand Malie said earlier, other. Rain head style showers are big enough for two body wash were all the high,! 3 best Value in Maui that matches your filters you could say the Regency! Believe how much we packed into a 3 night stay at the Andaz luau is visible many... Received 5 star service from Robert as we entered our room website are from credit card offers that on... $ 6k, we missed the chance to experience a luxury multiplier on our fantastic travel adventures from credit companies... Try to Make up for that, he gave us a $ 100 credit. Overall room lighting next to the bed and a reusable bottle with kitchenette. In contrast to Nico who took ownership of the palm trees, Mokapu beach and was best... 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andaz maui room service menu