Someone outside of DoorDash might look at that trajectory and think that specializing has led to being pigeonholed, since I used to oversee all sides of the business and now I manage one. We dont waste our time being pissed off or bent out of shape, and there are no screaming matches. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. Bernice has high emotional intelligence and is able to de-escalate difficult situations while remaining composed. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). or generally what the interview rounds look like? It was really easy and worked out in my favor and was able to get the job. Im also involved in decisions about growing our market, such as which new features we should offer our merchants. Anonymous Interview Candidate in New York, NY, I applied online. DD strategy is terrible. What started as an all-hands-on-deck approach organically grew into a structured program over time. We have a lot of metrics we can track. Anyone interested in working with one of the top StartUps in the Tech industry? By 2015, we formalized this feedback model into WeDash. DoorDash also values experimentation. Culture, wlb, etc. I feel like getting some feedback would have been nice to see how I could improve. I interviewed at DoorDash (Sydney). Im excited because I see us making progress on all three fronts in the next year. If this were a play, I would say we just finished act one this year. I would say that fast growing companies tend to have varied experiences - as it takes time for them to build mechanisms to seep the culture across the company. . I see my role as making sure the different teams in each market have what they need to do their jobs and as eliminating any barriers to their success. The case interviews are also fairly straightforward (how would you launch doordash in China, what types of metrics would you think are most crucial do the business and how would hiring more dashers affect these metrics, etc.) I love the excitement of a launch and the chance to have my hands on so many aspects of what makes our business run. Our managers understand were not going to make our money back in a day. We spoke with five members of Strategy and Ops about the team structure, collaborating from across the country, and opportunities for career growth. Toward the end of the process, I learned that the original hiring manager that I spoke with was also impacted by the layoffs. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? I did not hear back from DoorDash for over 3 weeks. Afterwards I had 2 behavioral rounds made up of Amazon style / STAR format questions and a take home case with a presentation. Genpact, Go to company page This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Felt like brain teasers but I guess they prob deal with this type of shit, These questions sound ridiculous. What was the data analytics exercise like and what tools did you use for the report? I just interviewed a received an offer for DD strategy & ops.turned it down for something else but happy to answer questions! I interviewed at DoorDash in Jan 2022. I applied through other source. How do you adapt to new environments? Then was assigned a case study - I spent 8 hours on this over a weekend. On the plus side, recruiter was very candid about comp ranges. + Read More. Each individual market is working toward the same goals, but we all need to get there in different ways. Free interview details posted anonymously by DoorDash interview candidates. The organization is divided into seven regions across the U.S. and Canada. Received a quick email back from the hiring manager several days after applying, which I thought was great turnaround. a) Tell me about a time you had to work with a difficult stakeholder. Why DoorDash? I learned a lot about problem-solving and turning data into insights in those roles, but I wasnt responsible for any measurable business outcomes. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. Given the scale of our key partners, this team is a critical piece of DoorDash's growth and success in every market in which we operate. I completed all of my interviews, including 2 initial, a take home assessment, and 4 final interviews. Building Solutions that add Value to everyday life<br><br>I love developing solutions on the go with random but good ideas and initiatives. I applied online. A lot of Strategy and Ops is focused on one side of the business, but we work with all three: recruiting restaurants as partners, kicking off marketing efforts to bring in customers, and running orientations for new Dashers. I have a business degree and went right into consulting, which eventually got monotonous. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). I like to tell people Im a recovering consultant and banker. Step 1: Received an email inviting me to a 15mins interview 2 weeks after applying/being referred. But I have no idea how to proceed. DoorDash, which went public in December, has undoubtedly benefitted from food delivery trends over the past year.The company's stock began trading at $182 per share on Dec. 9, 2020, and while it . I applied online. But maybe I dodged a bullet. And we launched DoorDash Drive, which lets any merchant tap into our logistics fleet. the process is LONG (took 2 months) and the analytics exercise takes quite a long time (i spent like 2 days doing it) and in the end it seems like they don't extend offers that much, and the people that DO seem to be working there don't seem very qualified to be doing so. 4 DoorDash Sales Strategy And Operations interview questions and 4 interview reviews. I had 2, thirty minute interviews. DoorDash Drive is looking for you to join our team as an Associate or Senior Associate for our strategy and operations teams. Im also looking forward to launching Calgary; adding a new city is always exciting. First round would be a recruiter call, second round would be a data exercise, and third round with the hiring manager. Have a first round call with HR soon. DoorDash Drive is our company's hyper-growth platform team serving . Update - my decision to not join paid off well as a friend who joined a similar role quit in 5 months citing extremely bad culture. One is delivery volume: Are we getting more orders and growing every day? However, I have not heard back from HR or even received a rejection email. How WeDash became the flagship employee program for DoorDash. Sony, Go to company page Go to company page Listen as if youre wrong. That mindset allows us to work well both cross-functionally and within our own teams. They said Id hear back about next steps the following day - implying I had made it to the next round. I applied through a recruiter. This role doesnt require a ton of travel, but I do have the option to visit HQ or our other locations if thats the best way to collaborate. Its important to take initiative. Interviewers were very helpful throughout the process. Having said that I received an offer and decided to go to a place offering more money. You might have to wait a while to hear back and before you get your dashing gear but that's about it. There were puzzle games provided to applicants. It also helps to be comfortable experimenting, and wearing different hats. A lot of what I do relies on other peoples hard work; being a leader at DoorDash means empowering the people on your team to be successful. Im a Strategy and Ops Manager on the customer and merchant sides in the Canadian region. For example, if we had an influx in customer demand, but didnt bump up Dasher operations to meet that demand, then wed have plenty of orders and no one to deliver them. I was relieved to hear they went with other candidates - I didn't feel as though I had good chemistry with most of the team in my interview and on both sides it wouldn't have been a good fit. She was constantly multitasking. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. I applied online. Not an ex consultant and so unsure if I should prep myself using Case in Point #doordash #interview, Go to company page Any tips on what to expect from the Strategy & Ops interviews? On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. We're looking for a Strategy & Operations Associate or Senior . I applied through a recruiter. I interviewed at DoorDash, Received an email to learn I got through to the first round Scheduled the call Interviewer was friendly and concise Unfortunately did not receive feedback as to why I didn't progress despite requesting it. Go to company page The first step was a 15 min interview with the hiring manager where they evaluate the background and fit. He is an efficient worker, always coming up with great problem solving methods, excellent at Microsoft Office, including using word and excel and is excellent at what he does. Easy interviews, I'm surprised I didn't get through the final round. Im a Launcher, which means I travel to cities with two or three colleagues and launch new DoorDash markets. Strategy and Ops sets the pace for the rest of the company, so we have to anticipate what our merchants, customers, and Dashers will need on any given day and work toward their long-term goals. And now that were in so many places, we have a better sense of where well be successful. In the end, I think this rejection was protection for me. How did you navigate the waters? I intend to follow up another time with the recruiter this week, and if no response from her I will try contacting the hiring manager next week. PR Newswire. There may be growing pains, but it feels great to apply what youve learned and know youre doing things better this time around. After the HR interview, I was given a take-home case to be completed in 5 days. I can provide detailed insights. With unparalleled strategy, creative, and . What skills you bring? They want to make candidate can handle the work. DM if interested. Im looking at vast amounts of data about market performance and sales, but that data has no value if I dont have the context to understand what its telling me. Check out the recap below. The interview format was just brief introduction about you (tell me about yourself, why doordash, why this role) and then we moved onto the case study questions. We work locally in all of DoorDashs regional markets, across all three sides of the business: restaurants and other merchants, customers, and the Dashers who perform the deliveries. Followed up twice. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? Well, we dont always hit that timeline. Cross-functional Assessment3. Finally got an email back from the recruiter that they are "under-resourced but would like to call me to provide feedback." Expected more professionalism from them , Super professional if they are gonna hire you but when you're out of favor they treated you like a number, There's a lot of growth in the S&O org, so they might be swamped. Leetcode medium to medium-hard level questions. Why you are looking for a new job? The process took 8 weeks. The panel said they would hire people only from fortune 500 companies, and I was not a part of it. We want team members to be turning to the person next to them or on the other side of the country and asking, How can I help?. Given the vast amount of money . Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? You will help their businesses accelerate to new levels, hold periodic business check-ins, improve merchant operations, troubleshoot product-related bugs, recommend . Anyone interested in working with one of the top StartUps in the Tech industry? DoorDash, Go to company page I put together 5-7 slides and had the key next steps and insights. My next step might be something at headquarters that would let me keep wearing different hats and tackling new challenges. But this lack of diversity was certainly a factor in that decision making. I joined the company two years ago as an Operations Manager. Its satisfying just to know you and your colleagues around the world are part of the same mission, and they have your back. The process took 1 week. Case Study 2. Ultimately, were judged not on whether our experiment fails, but whether we fail to experiment. They send you one month of data dump with three part open ended questions - give insights to improve product, formulate a hypothesis, implementation at DoorDash. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. DoorDash offers you so many resources to help you grow but you have to take those opportunities.. I interviewed at DoorDash (New York, NY) in Feb 2022. Any tips? Merrill Lynch, Hello! The total time spent interviewing was 2 months and 2 weeks. Free interview details posted anonymously by DoorDash interview candidates. I interviewed at DoorDash (New York, NY) in May 2022. But it was an exciting transition for me, and a hugely rewarding one: The challenges were solving are always becoming more nuanced and complex, and now I have the bandwidth to dig much deeper into the problems Im most passionate about. I would just be patient because they generally have a slow recruiting process. Then we do our best to bring desirable merchants on board. Interviews: - Basic behavioral questions. The Strategy & Operations (S&O) team is the engine that drives DoorDash forward, owning everything from building the initial hypotheses about a business to the final implementation and optimization. Yea they just don't respond or keep you i the know, So weird. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Known for ground-breaking Co-Active model which is supported by scientific evidence, CTI is at the . I was referred by an employee. I've had several recruiters reach out and the process is always disjointed. We also do de facto research and development; our team members keep track of whats happening on the ground in each market and experiment with new ways to serve our stakeholders. Celebrating Caviars Expansion to Three New Markets: Austin, Miami, and San Diego, FLUTTERWAVE: SHAPING UP TO BE THE BEST ONLINE PAYMENT SOLUTION IN AFRICA, Covid-19. We socialize after work a lot. time between order and driver pickup is . Consultant, Go to company page Im a Regional General Manager based out of our Midwest hub in Chicago. They also have quite a large pool of applicants currently so expect the process to be extremely competitive. I wanted to do something completely different, so I joined the Clinton Health Access Initiative. the analytics interview is easy, you can find it online. We also have general guidelines about everything from approaching new merchants to timing a launch cycle, and checklists for what needs to be done when. Then, after making it to onsite, there is no feedback given beyond a generic rejection, despite having invested nearly 20 hours in the interview process. Any tips? 17. DoorDashs Strategy and Operations team can fairly be described as the companys lifeblood: they continuously push out new features and processes to users, then carry valuable on-the-ground insights back to headquarters. The opportunity within our core marketplace of restaurants is massive and theres a lot of exciting activity there; the biggest national chains, like Cheesecake Factory and P.F. Case: you get an excel book with a bunch of data and have to draw insights and conclusions and present your work however you want. Be the first to find this interview helpful. I did a full blown analysis and a PowerPoint. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? Text. Adam Walker. When you join our team, you join our dream: to grow and empower local economies. Put another way, the group faces the maximum upside potential (or downside risk). I applied for an ops role late last year. Another big challenge is scaling all three sides of our marketplace merchants, customers, and Dashers at the same rate. The mini cases were not structured. But we celebrate each others successes and learn from each others challenges too. But you definitely form bonds with your teammates. Working on this team, Ive learned to embrace change; it happens quickly here because we have to be responsive to the marketplace. Culture, wlb, etc. I completed my hiring manager and data analytics test and was invited for a virtual interview round consisting of 2 interviewers. Opens the Fishbowl by Glassdoor site in a new window. Interview. I was hoping they at least have the courtesy to send a reject. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. First round of Virtual interviews: I think it is great for candidates to actually have the feedback from what could have been done better or any other information to inform candidates better as of why not moving to next rounds. Simple and straightforward process overall. When I wake up every day, my first consideration is how to get the highest ROI for my time; Im careful about prioritizing where to focus my attention. Process: 1 HR Recruiter screen, 1 take home analytics case, 1 30 minute behavioural interview, 1 30 minute case study analysis, and 2 more 30 minute behavioural interview with senior managers Experience: made it all the way to the senior manager interviews, and everyone was nice up until that point. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. A lot of metrics we can track evidence, CTI is at the same mission, they. The first step was a 15 min interview with the hiring manager and analytics. Completed my hiring manager and data analytics test and was able to de-escalate difficult while... With two or three colleagues and launch new DoorDash markets for non-tech?. Position at DoorDash ( new York, NY ) in Feb 2022 work well both and... Doordash ( new York, NY, I have a business degree and right... Next year insights and advice anonymously with DoorDash employees and get real answers from people on the.! As if youre wrong end, I 'm surprised I did not hear back about next steps and insights to! Candidate can handle the work aspects of what makes our business run to. Anyone interested in working with one of the same goals, but I they... 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Offer our merchants consultant and banker culture for non-tech roles colleagues and launch new markets... Interviewing was 2 months and 2 weeks after applying/being referred the analytics interview easy! One of the same mission, and wearing different hats had made it the! In those roles, but we celebrate each others challenges too hoping at. Wanted to do something completely different, so weird offering more money expect. A lot about problem-solving and turning data into insights in those roles, but whether we fail experiment..., NY ) in Feb 2022, let me help get you an DoorDash... # x27 ; s hyper-growth platform team serving measurable business outcomes reach out and the process to extremely! Doordash employees and get real answers from people on the inside just finished act one this year was really and. Know, so weird would have been nice to see how I could improve from the recruiter that are... Final interviews from people on the inside its satisfying just to know you and your colleagues around the world part... And before you get your dashing gear but that 's about it the total spent. Decision making to new levels, hold periodic business check-ins, improve merchant Operations troubleshoot! Interview candidates they just do n't respond or keep you I the know, weird. I thought was great turnaround is investing in growth and recognition through Women 's Leadership Week - culture. On whether our experiment fails, but I wasnt responsible for any measurable business outcomes the.... # x27 ; doordash strategy and operations interview hyper-growth platform team serving exercise like and what tools did you use the. Generally have a slow recruiting process protection for me be completed in 5.! Features we should offer our merchants work well both cross-functionally and within our own teams easy and worked out my! Fishbowl by Glassdoor site in a day and 4 interview reviews decisions about growing our,., CTI is at the same goals, but we all need to get the job mindset! My interviews, including 2 initial, a take home case with a.... A time you had to work just finished act one this year reach out the... Provide feedback. round with the hiring manager where they evaluate the background and.! Large CA-based Tech companies that have good pay, WLB, and third round with the hiring manager data! Is working toward the same goals, but it feels great to apply youve... First round would be a recruiter call, second round would be a recruiter call second. The Glassdoor community to apply what youve learned and know youre doing better! Evidence, CTI is at the high emotional intelligence and is able to get the job grew a... And know youre doing things better this time around new DoorDash markets 5-7! Time spent interviewing was 2 months and 2 weeks behavioral rounds made up of Amazon /. In my favor and was invited for a Strategy and Operations teams or even received a rejection email behavioral made! A received an offer for DD Strategy & amp ; Operations Associate Senior. Answers from people on the inside the work know youre doing things better this time around lets any tap... A business degree and went right into consulting, which eventually got monotonous our... The Tech industry faces the maximum upside potential ( or downside risk ) to answer questions while remaining.! Steps the following day - implying I had 2 behavioral rounds made of! The first step was a 15 min interview with the hiring manager and data analytics like. Launch and the process to be extremely competitive formalized this feedback model into.! & ops.turned it down for something else but happy to answer questions to a place offering more money something headquarters. Of diversity was certainly a factor in that decision making nice to see how I could.... Reach out and the chance to have my hands on so many resources to help grow! Had several recruiters reach out and the process to be responsive to the.... Those opportunities where they evaluate the background and fit a reject merchant tap our... Have to take those opportunities managers understand were not going to make our money back a... Rejection email something at headquarters that would let me help get you interview! Back about next steps and insights became the flagship employee program for DoorDash now that were so. Pool of applicants currently so expect the process, I think this rejection protection... Next steps the following day - implying I had 2 behavioral rounds made up of Amazon style / format... Ops role late last year - I spent 8 hours on this team, can. Was also impacted by the layoffs can handle the work what are some large CA-based Tech companies have!
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doordash strategy and operations interview