A group of 26 Taylor Swift fans are suing Ticketmaster following last month's ticketing fiasco that left frustrated users unable to buy tickets for Swift's The Eras Tour ( via Deadline ). } } type: "video", A New York Times report says that the investigation actually predates this latest controversy. Horoscope: What's in store for your star sign this week? var playerInstance = jwplayer(el); I'm the problem, it's me!" Users who are registered for the program will be notified if theyve been selected for a presale code or if theyve been placed on a waitlist before tickets go on sale widely. // create a requestManager to keep track of bidder state to determine when to send ad server window.lock_25 = true; Taylor Swift's reputation Stadium Tour Venue Presale | Ticketmaster Insider Music Taylor Swift reputation Stadium Tour Venue Presale FAQ You Might Like New Harry Styles Greater Palm Springs Dates Announced Update 01/13/2023: New Greater Palm Springs 2023 Shows Added Harry Styles is adding shows at Acrisure Arena on January 31 and February 1. Plenty of people didn't get codes because they capped it at their own chosen number. var utm_medium; bidders.forEach( function( bidder ) { Ticketmaster canceled the public sale of "The Eras Tour" after the site sold more than 2 million tickets during pre . Other musicians, including Girl in Red, Gayle and Phoebe Bridgers, will join Swift in different cities. (0.5 === progress && false === window.lock_50) || window.jwpBids[vHash].amazon = true; if ( 0.75 === progress ) { She is awkwardly honest and powerfully empathetic; a brazen superfan, loyal friend, fierce protector of hearts; and one of the worlds greatest ambassadors for the power of just being yourself. }; function allBiddersBack() { WTH, she wrote in a second Twitter message. requestManager.ix = true; - Taylor Swift made music history October 31, 2022, becoming the first artist ever to simultaneously nab all ten of the top US song chart's spots after the release of her album "Midnights. utm_campaign = adsParseUrlParams( 'utm_campaign' ); return waitForAmazon // Wait until Amazon is loaded. description: jwInfo.description, if ("undefined" !== typeof jwplayer) { var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); Keep your phone handy youll receive text messages 2-4 hours before the sale. console.log("Permutive video ad play"); }); description: jwInfo.description, Ticketmaster Purchases: Sign-in to your Ticketmaster Account or App in advance. apstag.fetchBids({ window.lock_100 = true; }, For an optimal experience visit our site on another browser. var jwInfo = jwplayer(el).getPlaylistItem(jwplayer(el).getPlaylistIndex()); published_at: new Date(jwInfo.pubdate).toISOString() type: "video", There's some bad blood brewing between Taylor Swift fans and Ticketmaster. "(Waive). Get our money-saving tips and top offers direct to your inbox with the Mirror Money newsletter. Taylor Swift fans are suing Ticketmaster over presale disaster. The Capital One sale, which requires a Capital One credit card, was originally scheduled for 2 p.m. local time on Tuesday but has been pushed back to 2 p.m. local time on Wednesday instead. 'Glass Onion' Cast Stuns on the Critics' Choice Red Carpet, Kim Kardashian Throws Hello Kitty Party for Chicago's Birthday: Photos, embarking on her first concert tour in nearly five years, with the hope of purchasing a coveted ticket, Joe! You may have maxed out your ticket limit. Can I request to purchase more than 2 tickets? } else { headerBidderBack('iris'); description: jwInfo.description, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window). }).on('ready', (e) => { language: "English", //language of the content You have successfully registered for the event. } }).on('fullscreen', (e) => { description: jwInfo.description, Fans of Taylor Swift were in a war with bots to get their hands on highly coveted tickets to the singer's Eras tour, a major shareholder in Ticketmaster has revealed. }, Several pre-sales events are planned ahead of Madonna's holiday tour before the public sale begins, which Becker considers a bad sign. labelmapping: "ns_st_pu=\"AMI\", c3=\"Us Weekly\", ns_st_ge=\"" + decodeURIComponent( "%2Anull" ) + "\", ns_st_ia=\"" + decodeURIComponent( "%2Anull" ) + "\", ns_st_ce=\"" + decodeURIComponent( "1" ) + "\", ns_st_ddt=\"" + decodeURIComponent( "%2Anull" ) + "\", ns_st_tdt=\"" + decodeURIComponent( "%2Anull" ) + "\"", (0.25 === progress && false === window.lock_25) || published_at: new Date(jwInfo.pubdate).toISOString() She is the only female artist in music history (and just the fourth artist ever) to twice have an album hit the 1 million first-week sales figure (2010s Speak Now and 2012s RED). window.lock_100 = false; Scalper bots are big, ugly and unfair. IM SO READY FOR APRIL 29th!! var vastParams = new URLSearchParams( vastURL.search ); Click the link you were sent at the appropriate time. According to the complaint, fans are suing for damages arising from fraud and price fixing, among other alleged violations. } Buyers are only allowed to purchase six tickets at a time. For a faster checkout, make sure your billing address and credit card information is up to date prior the start of the presale. The process is simple. if ( localStorage._pdfps ) { pubOrder: 'Video', console.log( 'clear played: ', this.id ); Ticketmaster messed with the wrong fan base.. tvchannel: decodeURIComponent( "Us%20Weekly" ), //tv channel name var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); We won't post to any of your accounts without asking first. campId: `${jwplayer().getWidth()}x${jwplayer().getHeight()}`, // This is dynamic based on player dimensions, but can be hard coded Ticketmaster designed our fan-first technology to separate actual, human fans from the bots and scalpers trying to cheat their way to tickets. window.lock_25 = false; })(); Due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand, tomorrows public on-sale for Taylor Swift | The Eras Tour has been cancelled, a tweet from the ticket agency read on Thursday. enriched_data:{ var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); var vHash = 'ami' + decodeURIComponent( 'zYfKLs96' ); We want to apologize to Taylor and all of her fans especially those who had a terrible experience trying to purchase tickets, read thetweet. play_id: el, //this will stay constant for all of the events emitted during the same video play play_id: el, //this will stay constant for all of the events emitted during the same video play } If the email included at the top of the registration form is not yours, this is your tip to Log Out to begin a new registration with your Ticketmaster account. Ticketmaster is the only place to get tickets for the tour, which begins on March 17, 2023, in Glendale, Arizona, and ends Aug. 9 in Los Angeles. var vHash = 'ami' + decodeURIComponent( 'zYfKLs96' ); As Swifties waited their turn, several became frustrated after meeting technical difficulties. ", "Once I realized how many people were impacted by this and how I fed into what resellers do, which is prey on people who are in that panic mode, it didn't feel good anymore.". enriched_data:{ Access codes are not required to shop for tickets during the Public Onsale. She continued: "It's awful that people with credit cards and wealth, or luck, we're the only ones who are able to go to Taylor's show now. ", READ MORE | Taylor Swift announces 'Eras' tour: 'It's a journey through all of my musical eras of my career', However, Ticketmaster told CNN Business that the "site is not down" and that "people are actively purchasing tickets. NEW YORK -- Ticketmaster faces a heap of criticism from Taylor Swift fans who tried to buy presale tickets for her tour Tuesday but instead ran into technical issues, long virtual lines and, now . Do Not Sell or Share My Personal Information. video_id: decodeURIComponent( "zYfKLs96" ), Admitting that she felt like she didn't even want to attend the show anymore and that she wished there was a way to secure a refund and for the tickets to be redistributed, Paige also shared her sympathy for those who simply couldn't pay the inflated prices. Yes. The statement was issued after it was announced that the US Justice Department has launched an antitrust investigation into Live Nation Entertainment - Ticketmasters parent company. video: { With little inventory left and even bigger crowds expected Friday, on Thursday Ticketmaster and Swift's team decided to cancel the final onsale. Ticketmaster ultimately canceled Swifts general ticket sale, noting in a Thursday, November 17, statement that a record number of fans applied for Verified Fan. if ( adsParseUrlParams( 'utm_source' ) || typeof getCookie('utm_source') !== 'undefined' ) { } And one fan set a parody Twitter account, citing other Swift musical references. .then(() => performAsyncBidding( player_jwplayer_zYfKLs96_zhNYySv2_div, item, index ), () => { console.log("AMI JWP bidding FAILER"); }) // External bidding. resolve( url ); Not all events are sold on Ticketmaster. duration: Math.round(jwInfo.duration), // in seconds window.amiPlayersData[ this.id ]['m3'] = false; } keywords: jwInfo.tags.split(","), //keywords for the page return; Kinder noted the petition still needs to be accepted by the court. What do I do?," a fan wrote on Twitter. window.amiPlayersData = {}; published_at: new Date(jwInfo.pubdate).toISOString() tag, International tour dates will be announced later. function headerBidderBack( bidder ) { // Replace the server url with the context data (this is for simple ad requests), } custParams.set( key, utms[key]); Ticketmaster introduced the Verified Fan program in 2017. Tickets will be available on a first-come, first-served basis and are NOT guaranteed. Ticketmaster has extended presales for tickets to Taylor Swift's upcoming "Eras" tour after fans flocked to the site, causing site disruptions and slow queues. description: jwInfo.description, The-CNN-Wire& 2022 Cable News Network, Inc., a Warner Bros. tvchannel: decodeURIComponent( "Us%20Weekly" ), //tv channel name "The demand literally can't be unexpected because they're the ones who sent out the presale codes lmao," one wrote. vastParams.set( 'cust_params', custParams.toString() ); duration: Math.round(jwInfo.duration), // in seconds When completing your ticket purchase, stay within one browser window. Please note, tickets will be available on a first-come, first-served basis and are NOT guaranteed. As a reminder, receiving a code does not guarantee a ticket purchase. Eras sold out in presale for a reason lets leave it at that. // under cust_params, so this is just for testing purpose Ticketmaster cancels Taylor Swift public ticket sales due to demand and 'insufficient' supply. keywords: jwInfo.tags.split(","), //keywords for the page offset: "pre" ad_id: window.adInfo.adId, } else { } else { enriched_data:{ } . console.log('AMI jwp', window.jwpBids); (FILES) In this file photo taken on September 09, 2022 US singer Taylor Swift attends "In Conversation With Taylor Swift" during the 2022 Toronto International Film Festival at TIFF Bell Lightbox in Toronto, Ontario, Canada. var vHash = "ami" + decodeURIComponent( "zYfKLs96" ); let bidders = ['a9', 'ix', 'iris']; Want CNET to notify you of price drops and the latest stories? The company's support account tweeted that fans . pubId: 'Direct' But infuriated fans report the ticketing website appeared to crash or freeze during purchase. they need better systems, fans get let down time after time. Register in advance on Ticketmaster: Tickets for the Capital One presale go on sale at 2 p.m. local venue time (for example, if you live in Los Angeles and are trying to buy concert tickets for Philadelphia, the presale will begin at 11 a.m. PT), but you should get online with Ticketmaster and head to the tickets page at least 30 minutes . window.permutive.track("VideoProgress", { video_id: decodeURIComponent( "zYfKLs96" ), Ticketmaster is facing increased scrutiny after bungling sales for Taylor Swift's Eras tour. language: "English", //language of the content Next, enter your code once more to view ticket options. console.log("AMI jwp new headerbid", tag); MY TAYLOR CODE ISNT WORKING. duration: Math.round(window.adInfo.duration), // flip bidder back flag Granted, for Taylor, being herself tends towards shimmering, gossamer perfection but thats an image regularly blown whenever she dons fake braces and a tri-pony to clown around on late night TV. var jwInfo = jwplayer(el).getPlaylistItem(jwplayer(el).getPlaylistIndex()); resolve( url ); window.dataLayer = window.dataLayer || []; } For a faster checkout, make sure you have a valid credit card with updated billing information in your account. description: jwInfo.description, during registration. if(typeof(jQuery)=="function"){(function($){$.fn.fitVids=function(){}})(jQuery)}; She calls 1989 her most sonically cohesive collection, and armed with a multiple-week international No. However, while she did get a presale code the experience was far from positive and left Paige with 2000 other hopeful fans ahead of her in a queue that had been paused for over three hours. The devastated music lover splashed out the shocking amount after finding herself embroiled in the recent ticket sales debacle that played out when the chart-topping star put her latest batch of her Eras tour dates on sale. var vHash = "ami" + decodeURIComponent( "zYfKLs96" ); Like y'all picked the demand yourselves. // if length is equal to bidders, all bidders are back Ticketmaster cancels public sale for Taylor Swift Eras tour after presale debacle By Erin Keller November 17, 2022 4:25pm Updated 0 seconds of 52 secondsVolume 0% 00:00 00:52 Ticketmaster. } if (googleImaVansAdapter) { Ticketmasters presale began early on Tuesday, November 15, as lucky fans who received a code waited in virtual lines for hours with the hope of purchasing a coveted ticket. For access to all our exclusive celebrity videos and interviews Subscribe on YouTube! If Marathon candy bars ever come back, she'll be first in line. }).on('play', (e) => { One fan said they found a resale ticket priced at $33,750. Plenty of people didn't get codes because they capped it at their own chosen number. The. var vHash = "ami" + decodeURIComponent( "zYfKLs96" ); url = url.replace(/(cust_params[^&]+)/, '$1' + playerSegsPerm); var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); duration: Math.round(jwInfo.duration), // in seconds "Fans who have received a code to the TaylorSwiftTix Presale should login and access the queue through the link they received via text rather than entering through the Ticketmaster homepage," the company said. Taylor Swift fans are suing Live Nation Entertainment, the parent company for Ticketmaster, following the presale debacle last month for her 2023 "The Eras Tour.". vastURL.search = vastParams.toString(); video_id: decodeURIComponent( "zYfKLs96" ), Dont worry, if you are unable to shop for and purchase tickets during the Venue Presale, the General Public Onsale will begin on Wednesday, December 13 at 10AM venue local time. Us Weekly has affiliate partnerships so we may receive compensation for some links to products and services. This will ensure an optimal shopping experience. video: { if ( 0.5 === progress ) { video: { Some said they have been waiting in line for nearly four hours and still haven't had the chance to choose tickets. ns_.StreamingAnalytics.JWPlayer( playerInstance, { The probe will investigate if Live Nation Entertainment is guilty of an abuse of its power in the live music industry. Swift will play in large sports stadiums. } video_type: "instream" //outstream Shes the first artist since the Beatles (and the only female artist in history) to log six or more weeks at #1 with three consecutive studio albums, and while shes been named one of Time magazines 100 Most Influential People in the World, shes probably the only person on that list who uses social media to post notes to her best friends and videos of her cats. If the email included at the top of the registration form is not yours, this is your tip to Log Out to begin a new registration with your Ticketmaster account. var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); Part of the a360media Entertainment Group.Powered by WordPress VIP. "Ticketmaster is a multi BILLION dollar company. language: "English", //language of the content } If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage. } WTF, Busy Philipps tweeted on Tuesday, noting she had attempted to input the personalized Verified Fan number she received to no avail. var keys = Object.keys( utms ); After scoring a record deal with Big Machine Records, she released her self-titled debut album in 2006 and toured as an opening act for country artists like Tim McGraw and Rascal Flatts. // get rid of false values - indicates that the bidder has responded title: window.adInfo.adtitle, Swifts representatives and Live Nation Entertainment did not immediately respond to requests for comment. window.amiPlayersData[id]['m3'] = true; var custParams = new URLSearchParams(); Fans of the singer flooded Ticketmaster's site to buy presale tickets to her 2023 Eras tour, and many were left frustrated and angry. if ( data.context && Object.keys( data.context ).length ) { var keys = Object.keys( demand.preroll[0].targeting.price ); window.irisContext.getContext(jwplayer(el).getPlaylistItem().mediaid).then(function(data) { The singer's sixth concert tourher first since 2018has seen increased demand coming off the. } ad: { The TaylorSwiftTix Presale was announced to begin Tuesday, Nov. 15 at 10 a.m. local venue time. Service. }).on( 'complete', function( e ) { const iasConfig = { window.amiPlayersData ) { } } Swift became the first artist to claim the entire top 10 on the Billboard Hot 100 songs chart with the new record. Fees. var vastParams = new URLSearchParams( vastURL.search ); }); // If bidding fails, use unmodified playlist item. .length === bidders.length; A desperate Taylor Swift fan who forked out over $5.5k to secure tickets to see her idol on tour has admitted to feeling that she no longer wants to go and 'regrets' the purchase. placementId: 'Open Auction', window.amiPlayersData[id] ) { Matty Healy quits kissing 1975 fans out of respect for 'Queen' Taylor Swift, 'OUT OF TOUCH': Tory MP sparks FURY after telling nurses who use food banks that they should 'budget better' as thousands of health workers strike in row over pay, Tearful nurse due to leave job today for 8,000 pay rise U-turned to join strike, Full list of bank closures coming in 2023 - including HSBC, Lloyds and Barclays, Man told 'you sound like you're feeling a bit sorry for yourself' by NHS 111 before dying, Former Man Utd star looks unrecognisable with huge beard as he poses for photo in pub, Supermarket basics soared by up to 30% last month as worrying research shows how shoppers are feeling the squeeze - FULL LIST of rises, Nurses break down in tears on the picket line as thousands walk out on strike - live updates, Chilling video shows Plymouth gunman stalking streets in rampage that left five dead, Chinese New Year 2023 horoscopes predict tough year for four signs, Where Gladiator cast are now - tragic death during filming, public break-ups and sequel, Shakira 'worked out Gerard Piqu was cheating after finding jam in fridge', 'Yawning silence' followed Meghan Markle's one-word review of Trooping the Colour, Subscribe to Daily Mirror and Sunday Mirror newspapers. 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