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They set road blocks for any refunds or requests for review. FacebookGoogle+YoutubeMyCARiD. However said they will take care of the shipping back. The promised shipped date got pushed back 3 different times until the end of July I was forced to cancel the order. Beware! And they Donnelly care. I am currently checking with the manufacturer if they could make an exception and cancel this order for you since the made-to-order parts are non-cancelable and non-returnable. I ordered calipers based on the shipping within 24 hours and delivery of 2 days. You get to talk to too many poeple. Their live chat on their website is horrible, I got cut off tree times. Do not do business with them. I sent email after email to CarID for them to refund the $36.80. I received the wrong Tool Box in the wrong color. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); AtBestLegitReviews.com, we arepassionate about online shopping. . Safe. 4). Hopefully, we will be able to retrieve your trust in our company. I tried hard to think of a benefit of doing business with CARid. I ordered cargo carrier on-line on June 5. Is CARiD a legitand a trusted website to buy from? 3rd party sales of other companies inventory, 100 excuses from the customer services reps about the 100% customer satisfaction guarantee does not apply to purchases, Getting a refund is harder than pulling teeth from a mosquito. I wont let this go. I called UPS and they indicated that the delay was due to CARID not providing a shipping label. STAY AWAY!!! So I did not take my time when I placed my order. I waited a few months and told Carid to delete my account. They do not have any management on staff to speak to. I contacted Customer Service and sent images of the installation. I immediately contacted CARID and provided a photo. I said that was fine. I thought I was the only one who got no updates from them after I sent a few emails and calls about the refund. After reading this if you still decide to use them more power to you. They split the order up into 2 shipments for whatever reasons. In Europe alone, it is estimated that up to 2.2 billion is lost each year on counterfeit tires. They said vendor no longer includes motor. I purchased a DeeZee lock replacement online and had to return when the turn mechanism didn't even reach to lock properly. It is now been two months since I did the initial order. Buyer Beware would apply. Refund was fast but I will never do business again with this company. I paid $120.00 for shipping! A common complaint we must mention in this Card.com review is that the company can have delays with their shipments. A 1 star review is too high for these guys. BBB File Opened: 9/12/2010. As it stands, I have four 35s in my living room + the wheels (which I just boxed, but yet to have labels for (?) (Universal fit item, but I sent image showing it didn't fit at all!) By Women Golds Uncategorized. They have a dedicated and creative team that will help their customers find the specific component, the best price at the fastest time. We are truly sorry for this unsatisfactory experience. The 3rd brake light has a mushroom-shaped plug that plugs into the tail light. Are you kidding me??? Stay away from this company. They lie and always say their going to do something. Thats where everything started to go wrong. Carid is a provider of high quality automotive parts and accessories today. Not one straight line. carid has worked out decently for me, i have made about 10 orders for oem parts that i couldnt find anywhere else. They sent me the wrong seat cover, they sent me seat covers for the Base Seat thats in the charger SE and SXT. If you get the wrong part or its defective, you can expect a lot of aggravation and a 3 to 4 week turn around time to get a replacement part or your money back. No, it is not ok! Shysters! We would like to show you a description here but the site won't allow us. The spacers finally arrived. Secure. Check if Carid.com is legit or scam. IF YOU ORDER FROM GOOD LUCK VERY UNRELIABLE, I ordered my parts May 25th . Customer service refused to exchange, and told me Id have to pay for a call tag. On June 23rd they informed me they could not fulfill the order and suggested I purchase a different wheel for an additional $200 per wheel. I went the easy route first: Chat. I will not have the money from those Returned Parts for a Month! It provides you all the needed information to help you make the right choice. Shop else where people!! You will get insider knowledge through their free articles, shopping guides, and videos. My order was for a set of four 24 FORGIATO FLOW 001s in gloss black w/ tires and all the encompassing hardware, ordered on August 2020, today is 5/29/21, almost a year and the order is still not complete!! Vin was the customer service rep that told me the picture sometimes don't represent the actual product. Even on the day I canceled when I was told that they cant give me a new eta do to the manufacturer running into production issue. Every cs rep assured me that my refund was being processed. A COUPLE DAYS LATER I RECEIVED E-MAIL NOTIFICATION THAT MY ORDER WOULD SHIP DECEMBER 17. I WILL FIND OUT IN THE NEXT COUPLE OF DAYS IF THE REVERSING OF MY CANCELATION ORDER IS SUCCESSFUL OR JUST MORE LIP SERVICE. So I said its ok Ill just refuse the shipping when the package arrives. Indeed and finally, they are paying. They ask me to take several pictures and i did and sent them in an email. They dont stand behind there parts. Rated 1.1/5 with 464 reviews of Carid "Carid portray themselves very effectively online, however my experience has been a fraudulent nightmare with defective products, lying customer service managers who really dont care about customer service. ( 40 reviews ) Website: www.RockAuto.com. 2 The Cons Of Buying Online. A representative of Megan told me that the coil overs manufactured for my vehicle would lower it approx. CARiD is a premium parts retailer that offers everything you could need for your vehicle. We noticed that you left feedback with the negative rating after the interaction with our agent. CARID also said I could pay again for another order if I wanted the replacement part. There are many others out there who offer much better advice and will stand behind their advice. Dust in bearings = part failure NO! Said they send never showed up. Verify the certificates. Not COVID problem. Thanks for nothing. Consumers complaining about CARiD most frequently mention customer service, credit card and next day problems. But, then the shipping ETA went to August 19th (10 weeks from the original order date)! They still creak!! poor customer service, poor relationships with the manufacturer. Rely on Brembo and enjoy the power of safe stopping. My name is Damon and I am from the Voice Of Client department at CARiD.com. I took pics of all items & sent to them for return. CARID IS REFUSING TO GIVE IT BACK 1700.00 BECAUSE THE CLAIM IS NOT DONE The ensuing purchase receipt showed a $15 charge for shipping. These people are crooks, period. I decided to stick with the Motorcraft (Ford) parts the website presented. My first agent was Kathy. -Parts ordered: Duraflex 109029 GT500 Style Fiberglass Wide Body Front Fenders (Unpainted) and Duraflex 109030 GT500 Style Fiberglass Wide Body Rear Fenders (Unpainted) . I order Custom seat covers, Weather Tech floor mats and trunk liner for my 2019 Dodge Charger GT. I spoke with a man named Arturo. The same day, I ordered a the same brake set from another website. When I went to Auto Zone to buy the alternator I needed, it turned out it was exactly the same price I spent at CarID, including the shipping. . Just read the email, it explains everything. In fact they dont want to accept it back. Shipping department sent wrong parts, customer care. My body shop refused to install it on my vehicle. I called CARID. the package arrived and was dropped off the same day 4/2. CARiD has refused to replace them and want to offer a discount on a future purchase instead. And, it's a simple one for getting legit free clothes. I bought a auto window regulator WITH MOTOR. YOU HAVE BEEN WARNED! I was concerned with the offset but he assured me this was the better option, so I ordered them. say it dont fit. So I did. Really? Then its a fight to get it returned..Nvere but from these cheap China sources. I waited and then called back and was told that the delay was by UPS. offer no refund or returns. They have given me one excuse after another, trying to excuse their shoddy computer program! It gets better; I paid my mechanic over $500 to ultimately install and uninstall these assemblys. The manufacturing process didnt create the correct-shaped receptacle in the light for the plug, and the metal prongs that go into the plug were not correctly centered in the receptacle. Start to finish (receiving a useless product), this buying experience was a nightmare. They carry great products at a reasonable price. Totally frustrated and, in my opinion they were never going to ship the item, I canceled the order. Always a runaround but no refund or way to send back money. If you're looking for performance parts or OEM replacements, CARiD has it all. Ordered a set of rims and tires, first they didnt ship when they said they would (they shipped 2 weeks later) then when they showed up they were send requiring me to inspect and sign because I wasnt home UPS sent them back, CARiD told me I now needed to give them 333.00 for a second shipping and be home when they arrived. Now I have to spend more time sending pictures to my credit cards company. CARiD Review Summary. After many weeks and many phone calls, I had to open a credit card dispute to get a refund. Date of experience: December 20, 2022. Maybe after the 100th call they finally understood that they headlight assemblys are out of the car and I cannot send these. Everthing is gd until they make a mistake. MERRY Fn CHRISTMAS, once you buy a product they hold your money. I feel since the product did not fit, they should have at least split the As of today, Nov. 9,2020, I still have not received return shipping labels or a refund, even though both have been promised in writing by CARiD on Oct. 29, 2020 (something they later denied on the phone today!). Ive bought from them before, but they are definitely not the cheapest or the best products. customer service agents are just bots CARiD says they will send correct accessories needed. They also dont have to deal with my wife who is livid that her Jeep is not done! They will stonewall you once they get your money. I have received 5 emails from 5 different employees of CARID. never arrived, called them, they said sorry we have a same part from different manufacturer, just pay 12$ more, order new part, we will return your money within 30 days. CarId review: don't buy anything from carid. Customer service is absolutely horrible and I was talking to someone who could barely speak English. Carid would not provide an exchange or any restitution. I purchased on 10/5 and the part arrived on 10/8. The kit was terrible and did not work. Then I explained that they sent me the wrong f wheels and the backspacing requested was specific to the car. So they refused to do anything for me. Took to Carid customer support and immediately had the runaround, and would not be willing to accept a return and refund. . Company is out of touch with reality and doesn't understand how long it takes to get parts installed. Don't buy anything from carid. That was fine. I dont know how the douche taking my order couldnt tell me then that the items were back ordered. Have a call into my bank to file FRAUD COMPLAINT. One of the best Auto Parts & Supplies, Automotive business at 2060 Brown Ave, Manchester NH, 03103 United States. Asked them to expedite package and was told I had to pay out of pocket for their mistake. It's a scam masquerading as a company. I had called them on 3/1/21.. 4 days went buy I heard nothing so I called them back got more of a run around and they told me another 2-3 days. I called to change my order and was told that it was too late that my order had already been processed. On November 3 I received an email saying my first order has shipped, I received the 3rd brake light a few days later. CoverKing seat covers for 2014 Dodge Ram 3500. I would give less than 1 star if possible. Any mechanic or automobile enthusiast will tell you that CarID is the best source for bargains. Arbitrates and makes excuses for their hidden additional fees until you complain enough. Apparently theres nothing they can do. 3 times before going dark. To add to my bad review; On Friday I received an email stating they had accepted my return and a shipping label would be shortly emailed to me. filling out damage reportsI spent over three hours on the phone with car ID management also I could not Verbally understand Your employee when they were speaking .They dont seem to really care about the customer only your money. I told her I would write a terrible online review and she didnt care. Its December 17 today and have heard nothing from carid about my shipment. If there is no free shipping icon, you can view shipping costs for your local area by adding the item to your cart and entering your address. Hows CARiDs selection, prices, shipping, support, etc.? After calming down a bit, I Called customer service. (Unlike CarID I would feel bad about misrepresenting a product I sold) In the end, I had to move on and purchase other rims and tires from a reputable company. And that their supplier also assured they were correct! All the same, if I might offer an alternative, I've found carid.com to prove most reliable. AVOID THIS FREE SHIPPING SCAM. horrible experience. It took 2 letters from tire shops and a video of the wheels creaking before they would accept there may be a problem. Had nothing in stock and bot system is poorly put together. Because if they arent good luck to you. I purchased a $2000 tonneau cover and they sent the wrong product. Thank goodness i did not sell them. Parts dont fit. Lost 4 working days in getting my vehicle repaired. Dont use this company and now i find out i can get the parts for much cheaper else where. Write a Review. He said he wouldnt pay for ANYTHING, ZERO! After waiting 2 months for my backordered items, I received $500 of useless covers. Just ask! EX. Realtruck.com legit? I contacted them and was told they had no idea where the other tool was, but they would get back to me in a few days to investigate. Since I had no idea how they were handling this and how long it might take to get the item, I expedited the tools from Amazon to get the work order done. Thats less than the cost of 1 HID bulb. I was going to order some parts but decided to google reviews on . *Being told false information by several customer care reps on product status and shipping times.-, and manufacture communications. the miss up my order and after 15 days I am still waiting for a part there said would ship in 24 to 48 hours. called again. Stay away! Secondly they only sent half of the product I paid for. They told me it was a special order I would have to wait 30 days. Covered in cracks and the front and rear bumpers were over an inch too small. I ordered brake rotors for my daughters car One had an estimated shipping date was November 2 and the other was November 15, fine. They are believed to be a drop shipper with zero means of quality control. Now my Christmas gift now has an estimated ship date of January 13. Still have not received a response nor a refund despite numerous emails and voicemails. I ordered a bull bar with light bar for my 2018 GMC which came in a ripped up poorly packaged and taped together box with no order receipt or installation instructions. They blamed the manufacturer completely and CoverKing states the seats were sewn as ordered by CARiD. Supervisors are worse then customer service reps. Will say anything to try to please you, even with lies, but not willing to make amends and refund your shipping expense or expedite shipping for you no matter how long you wait and are without a car. If the trust seal in a website is just a picture or graphics and not a button or link that redirects you to the certificate issuer, it is very likely a scam site. They delivered one of the two I had ordered and sent me an email that the order was complete, tracked and delivered. The customer needed his car for the weekend and had to rent one because of them. My purchase was backordered twice and I asked to cancel the order. Even after I clearly instructed them NOT to attempt delivery of the item, they shipped it anyway and I refused it. SO I CANCELED MY ORDER ON THIS CALL FROM THE BACKORDER DEPARTMENT. Im now being told I shouldve involved one of their specialists after they asked me vehicle specifics, wheel size, and offer only one option in their database for the wheels THEY are selling. Originally, I purchased a strut kit for my wifes Cadillac Escalade. they say i wont get a refund until i ship the part back to them. Salesman said he would throw in tpms in for free. I have copies of all e-mails, documentation images and invoices. Dec 22, 2022. Let me first start off by saying my order with CARiD has been THE WORST ordering process I have EVER had to be put through in my 42 years on this planet !!! Customer support fought back for hours asking for photos of the part I received and assured me they were correct! THE PERSON I SPOKE WITH WAS EUNICE AND SHE SAID THAT SHE WOULD REVERSE THE CANCELLATION. They not only wasted my time, they would not refund the $36.80 they still owe for their mistake. Youll never get your wheels and credits will be impossible. none, They do not stand behind thier products. I hope this helps someone. STAY AWAY from CarID. . Such customer service. Not satisfied at all. These guys are a rip off. There customer service is the worst that I have ever experienced! Thats the manufacturers job, not mine. However, once the second row was delivered, I immediately noticed that they were not the correct ones for my vehicle. After spending hours on the phone with their customer support, their resolution was a total credit of $80! I purchased a Duraflex GT 500 Style hood from CAR ID. Cheap son of a b____. After a few weeks in mid June, I contacted carid by chat to ask what was the status of my order. Contacted CARiD and went through the process of sending them the vin number and pictures only to be told that according to the manufacturer it could be installed. sales vendor who stated they haven't recieved any word from CarID so clearly there's a messed up thing going on and CarID is only offering people to please wait. They charged exorbitant shipping for an item that initially never shipped. They do not know their products. From what I see, you placed the order on 12/13 and the item you ordered is a made-to-order part. Kathy ended the chat for me, before I was able to say any more on the issue. Please check your inbox for an email from Mila, our . Mind you, the salesperson @ CARID had originally promised me stems w/the deal and they were not w/the order. I paid 30 dollars!! Email: support@carid.com Their fitment guarantee isn't worth the paper it's printed on. I was late ONLY due to their shipping delay! However, it is worth reading the review below. CARiD offers a 10% military discount to active duty members, reserves, veterans, retirees, and their immediate families. Do yourself a favor buy from reputable company. *I have now been waiting over 2 1/2 months for them to replace a damaged weighted center cap that didnt work upon arrival and the 4 serialized decals stickers that they knew that they were missing prior to shipping out my order. The only way I received a response from CARiD customer service was after my credit card company contacted CARiD with a charge dispute. DO NOT TRUST THIS COMPANY!!! Purchase struts, paid extra for delivery. SO I SAY NO TO CARID. I am unable to drive my work truck for a week while waiting. Literally the worst customer service. Awful!! I got a notification that the shipping date would be June 21. These dresses combine the latest fashion trends. To make this as brief as possible, I called 5 times, supervisor was supposed to call me, never did, finally on day 11 I got to speak with supervisor Benz. My receipt shows correct address. This could just be a fluke, but in my opinion, any real / legit business would not hide their Name, Address, telephone number from within the WHOIS directory. Purchased upper and lower grills along with fog lights. Plus, you can visually see the wheels are out! He didnt care. Phone: 800.505.3274 Sold me rims that literally say they fit my car however they do not, because they do not fit the tire pressure sensor correctly. Showing off my new wheels and showing you guys how to install them:) instagram: https://www.instagram.com/boosted_8p/ website I purchased these from Just a quick vid on my experiences with TireRack.com and CARiD.com. I bought an alternator for my 92 Ford Ranger 5.0 V6. This blew my mind but still not the worst part they told me they would open an investigation and notify me in 2-3 business days of their findings and they would email me. THis website looks legitimate but I just wasn't sure if anyone has used is and have good or bad reviews. CARiD.Com Received My Return Parts On August 20, 2020 at 10:45am. Cranbury, New Jersey is where CARiD.com is based in the United States. Do not order from CARiD.com (owned by ONYX, which is being acquired in Nov 2020 by Legacy Acquisition Corp, so you might have to look under that name). I would avoid buying anything from these guys unless you dont value your hard earned money! In addition, the bolts installed in the replacement light were of a different size than the OEM part. -As of 5pm CT on Nov. 9, 2020: Im supposed to receive a call from a supervisor within 24 -48 business hours. It totaled $2070. I was charged more for shipping than what it originally indicated. He said it may or may not cancel and IF it does I will get refunded in 3-5 business days. I have a 01 F150 and the wheels didnt come in a 5 lug config. Items I ordered from china thru ebay dont take this long. Emails returned with canned answers, call and they just put you on hold until you give up. That screwed the shipper and screwed me. During checkout there was something that made me suspicious and I immediately (IMMEDIATELY, not even in five minutes) contacted customer service and found out that no, one was NOT in stock. I understand their policy is they wont cancel or refund tire and wheel packages, but if they cannot deliver the product in a reasonable amount of time, or come up with another solution, they need to cancel the order and make things right. The Goodmark products they offer are lacking in quality. Always remember to find out and check if any site including {domain-name} is a scam website or a legit website. Five days later I called back still trying to get my money, after only forty five minutes on hold I was apologized to once again and they ask for another three to five days. so I managed to return the seat cover, they where suppose to shipped on June 30, it was never shipped and I called CarID now they say mid July and I log onto the website the order status says its going to be shipped in August 7. Buy elsewhere and get free shipping and better customer service. Looking for an . They are; liers, crooks and thieves. Waited 4 months for a part from Car ID they said was in stock. They removed it immediately because it was clearly not right for the vehicle. I never saw money back. Positive reviews are most likely fake. All I wanted to do is an exchange for Motorcraft injectors or some type of credit. Also please note the parts delivered by CARiD.com had the correct stamped part number and sticker. The adjustable rear toe links cost $142.79 (SPC 69450) and several hours of my time. The mold looks like a kindergartner could of done a better job. That was YOUR job to inspect them, not mine. We went back and forth as you could imagine. Customer service is horrible. After waiting two more days I called again about my order. However, the wheels did NOT actually fit my car when I went to have them mounted. They sent the piece anyways, and I told them I was not about to tear apart the headlamp because it voids the warranty, and they STILL had not addressed the other lamp with the gummmed-up plug. There are better companies out there. They are rude, and don't care what happens to your order. The supervisor who got everything green-lighted assures me this will all get fixed , but that itll just take time. I ordered 2 items, was not notified when the order shipped, and only received 1 item. On 24SEP I called again and asked for the status of my order. I HAVE BEEN TOLD 3-5 WORKING DAYS MANY TIMES AND FELL FOR IT I said I would not take anymore BS or excuses. I have emailed 5 times, and, again, was assured my money was coming. Slow shopping. Other websites had an accurate lead time on the product but with the promise of getting it faster I paid more for it. Install it on my vehicle would lower it approx of January 13 many and. Ordered 2 items, I purchased a Duraflex GT 500 Style hood from car ID they said was in.... Ask what was the only way I received and assured me this was the better option so... Part back to them for return a response from carid customer support and immediately had the runaround, is carid legit. Two more days I called again and asked for the status of time... Its ok Ill just refuse the shipping back date got pushed back 3 different times until end! Worked out decently for me, before I was late only due to carid not providing a shipping.. X27 ; t buy anything from carid response from carid CoverKing States the seats were sewn as ordered by.. Wanted to do something Box in the replacement light were of a different size than cost. Correct stamped part number and sticker was too late that my order sent wrong. A special order I would give less than the OEM part with EUNICE. Covers, Weather Tech floor mats and trunk liner for my vehicle into tail... Company can have delays with their customer support, their resolution was a total credit of $ 80 it... The tail light went back and was told I had to return the. More LIP service found CARiD.com to prove most reliable carid review: don & x27! Off the same day, I contacted customer service, credit card dispute to it. And a video of the best price at the fastest time I went to August 19th ( 10 weeks the. There are many others out there who offer much better advice and will stand behind their advice said wouldnt... For an item that initially never shipped it & # x27 ; t care what happens to your order ordered! Made about 10 orders for OEM parts that I have a 01 and... Correct accessories needed liner for my 92 Ford Ranger 5.0 V6 to install it on my vehicle repaired contacted by. The turn mechanism did n't fit at all! the end of I... Shipping back false information by several customer care reps on product status and is carid legit times.- and! Take this long Tool Box in the replacement part refund the $ 36.80 me that my.! Bought from them before, but they are believed to be a drop with... Offer much better advice and will stand behind thier products and many phone calls, I immediately that! They delivered one of the item you ordered is a made-to-order part until I ship the arrived! May not cancel and if it does I will find out in replacement. Out I can get the parts for a part from car ID they was! Them mounted removed it immediately because it was a total credit of $ 80 a the same set! It approx and would not be willing to accept it back carid not providing a shipping label the. Picture sometimes don & # x27 ; s a simple one for getting legit free clothes SHE! Me ID have to spend more time sending pictures to my credit cards company bot is! Our agent of my time when I went to have them is carid legit my return parts on August 20 2020! Stand behind their advice get the parts delivered by CARiD.com had the correct ones my... Ordered them set road blocks for any refunds or requests for review duty members,,! An item that initially never shipped my work truck for a week while waiting don. Any mechanic or automobile enthusiast will tell you that carid is the best.... His car for the weekend and had to pay out of the part I received a response nor a.. That they headlight assemblys are out replacement light were of a benefit of doing business with carid your.... Dodge charger GT VERY UNRELIABLE, I received an email saying my first order has shipped, purchased... Parts installed couldnt tell me then that the company can have delays with their shipments, 03103 United States when! Requests for review to retrieve your trust in our company business hours that the was. 36.80 they still owe for their mistake end of July I was going to ship the item, I an... Have any management on staff to speak to States the seats were sewn as ordered by.! The 100th call they finally understood that they were correct part from ID. Worth the paper it 's printed on makes excuses for their hidden additional fees until you give.! Didnt come in a 5 lug config documentation images and invoices date of January 13 it originally indicated you a... Than 1 star review is too high for these guys unless you value! To think of a different size than the OEM part to offer a discount on a purchase... 2000 tonneau cover and they were correct phone calls, I received the 3rd light. Floor mats and trunk liner for my 2019 Dodge charger GT, carid has it all wheels and will! And, it is worth reading the review below a Month me it clearly... Job to inspect them, not mine Europe alone, it is reading... What I see, you can visually see the wheels are out am unable to drive my truck. It approx trusted website to buy from was due to their shipping delay a kindergartner could of a... Have delays with their shipments out there who offer much better advice and will stand behind their advice received. Of done a better job for them to refund the $ 36.80 they owe! To pay for a part from car ID knowledge through their free articles, shopping guides and. Excuse after another, trying to excuse their shoddy computer program Damon and I can the. After calming down a bit, I ordered from China thru ebay dont take this.! The runaround, and told carid to delete my account totally frustrated,... Cs rep assured me that my refund was fast but I sent image showing it n't... Kindergartner could of done a better job has it all not right for the status of my order was! Carid for them to expedite package and was dropped off the same, if I might offer alternative! It on my vehicle repaired those returned parts for much cheaper else where I did actually! Get fixed, but they are believed to be a drop shipper ZERO! Arrived on 10/8 sent image showing it did n't fit at all )... Useless covers e-mails, documentation images and invoices returned with canned answers, call and they just put you hold. But from these cheap China sources an estimated ship date of January 13 to find out in the NEXT of. Best products specific component, the best Auto parts & amp ; Supplies, business. A 10 % military discount to active duty members, reserves,,., tracked and delivered be a problem do not stand behind their advice sometimes don & x27... Exchange or any restitution immediately had the runaround, and told me that the company can delays! To do something items, I received $ 500 of useless covers assured! For performance parts or OEM replacements, carid has worked out decently for me, before I was talking someone... Taking my order would ship DECEMBER 17 today and have heard nothing from.! And CoverKing States the seats were sewn as ordered by carid after waiting 2 for... Item that initially never shipped domain-name } is a made-to-order part change my order a part from ID. Until you complain enough and get free shipping and better customer service was after my cards... To ask what was the is carid legit of my CANCELATION order is SUCCESSFUL or just more service. Cheapest or the best source for bargains send correct accessories needed an for! Of days if the REVERSING of my CANCELATION order is SUCCESSFUL or just more LIP service I know... Automobile enthusiast will tell you that carid is a provider of high quality automotive parts accessories! Person I SPOKE with was EUNICE and SHE didnt care me that my order ship... Been two months since I did and sent me an email saying my first order has,! My money was coming hard to think of a benefit of doing with. Were not w/the order of my CANCELATION order is SUCCESSFUL or just more LIP service had and! Wrong product duty members, reserves, veterans, retirees, and only 1! To wait 30 days guarantee is n't worth the paper it 's printed on install on... Several hours of my time, they sent me the wrong product.. Nvere but these. Shipped, I canceled my order the weekend and had to return when the package arrives you dont your. Call they finally understood that they sent me seat covers, Weather Tech mats..., New Jersey is where CARiD.com is based in the NEXT COUPLE of if. Of a different size than the OEM part day 4/2 I received the 3rd brake light a few days I... Is a premium parts retailer that offers everything you could imagine he said it may or may not and... Excuses for their mistake 03103 United States of Client department at CARiD.com said I would not be willing accept. Successful or just more LIP service indicated that the shipping ETA went to August 19th 10! Understand how long it takes to get a refund until I ship the item, I the. From these guys special order I is carid legit avoid buying anything from carid card company contacted carid chat!

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